Why should I upgrade? The existing integration between Yotpo Loyalty and Dotdigital has not been improved for some time and uses older versions of the Dotdigital API. Our newly released version of this integration is developed by Dotdigital meaning: Yotpo Loyalty have released a new version of their Referrals Module. The old integration does not support these referral events, but our new integration supports both the old and new referral events. To take advantage of Yotpo’s new Referral Module and Dotdigital together, you will need to upgrade to the new integration. • We have added enhancements to support newer features - like Yotpo’s new referral module - and sync even more data into Dotdigital than ever before • It uses our latest APIs and all the functionality they facilitate • We have full control & visibility to support our customers if they have issues syncing data
Key information • The same Yotpo Store cannot be connected to Dotdigital more than once • Multiple Yotpo stores can be connected to the same Dotdigital account. In this scenario, we recommend mapping to different data fields so that data is not overwritten • If both the old and new Yotpo Loyalty integrations are installed at the same time, you should ensure that campaigns/programs are not mapped in both or this will trigger duplicate sends
The old Yotpo Loyalty integration will be sunset by Yotpo on 30th June 2026 so we recommend these migration steps are taken before then.
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